Wholesale distribution instructions

         Please read the following information carefully, and it will take effect after the payment of the order. If you have any other objections, please contact online customer service in time

Order after the personnel understand.

 

Transportation problem

Express: small delivery [YTO, Yunda] large delivery [Deppon Express], the packaging is too large need to calculate the weight according to the volume, there are

    Questions can contact customer service consultation.

Logistics: Freight is generally paid, goods need to be picked up by the freight station, logistics companies can be provided by customers, can also be

We choose the most convenient logistics company for you.

 

Delivery problem

Delivery customers: Orders placed before 16:00 every day can be shipped on the normal day, such as weekends, activity day order volume increase

In this case, the delivery time will be shipped according to the order, please understand.

Wholesale customers: The quantity of orders placed will be arranged within 1-2 working days if the warehouse is sufficient, and large quantities will be sent

We will arrange delivery at another time.

 

    Receiving problem

When receiving the goods, please carefully check around the box. If the outer box is found to be seriously deformed or damaged, the packing belt is broken or the box is sealed

The tape is not complete, there are obvious traces of unpacking and opening must be unpacked and inspected face to face! If there is any shortage or damage, do not take it away

For goods, please contact us at the freight station for negotiation (tel :13322734077), otherwise the order will be regarded as signed

Accept goods without objection.

 

After-sales problem

No quality problems: the buyer needs to return the product for personal reasons. Under the premise that the packaging and the product are not damaged, the unit price will be recycled at 20% discount.

The buyer shall bear the return freight, and the shipping freight of the corresponding order cannot be returned [the shipping product is included in the price, and the shipping freight shall be deducted for the return refund].

Quality problems: All our sold products are shipped with packaging inspection to ensure product quality, and the outer packaging will be reinforced, but the transportation process will be a variety of uncertain factors, our factory can only ensure that the quality of the arrived products is 95%-98%. if

The received products have packaging or product problems, you can contact customer service to negotiate and deal with, the cost of the problem is responsible for our company.

Transportation problems: When receiving goods, please be sure to unpack and check in front of logistics or express personnel. The cartons are flexible and plastic toys

It is not elastic, so the outer box may not be damaged, the inside is damaged, please be sure to sign after inspection.

Order 2%-5% of the problem damage is within the normal range, reorder we will provide replacement parts after-sales service.

 

    Note: Artificial damage will not be returned or replaced. Please contact our customer service staff to handle the return order, thank you for your cooperation! !